SUBCONTRACTOR DRIVERS IN YOUR DISPATCH SYSTEM — NO HARDWARE REQUIRED
Your Subcontractors on Your Dispatch Map. Their Phone. Your System.
When your operation uses third-party haulers alongside your company fleet, every truck should be visible in one place. Dispatch360 brings subcontractor drivers into the same dispatch system, the same GPS map, and the same customer portal — using nothing more than their own mobile phone.
How Third-Party Haulers Join Your Dispatch Operation.
When a third-party hauler is assigned a load in Dispatch360, they receive a notification on their mobile phone prompting them to open the Dispatch360 hauler app. The app is the same platform your company drivers use — with a role-based configuration that gives the subcontractor access to everything they need for their assigned load without exposing your full dispatch operation.
Once the hauler accepts the load and opens the app, their location appears on your dispatch map alongside your company fleet. They receive their delivery details, navigate to the job site, and move through the delivery cycle statuses the same way a company driver would. Your dispatcher sees their truck, their status, and their location in real time — no different from any other truck on the board.
When the trip is complete, the app automatically removes the hauler from the active system. No manual offboarding. No cleanup required. The app manages the session from load assignment through trip completion entirely on its own.
What Third-Party Hauler Integration Covers.
No Hardware Required
Subcontractor drivers use their own iOS or Android mobile phone. No dedicated Dispatch360 tablet required. No equipment to purchase, ship, or install before they can run a load.
Assignment Notification
When a load is assigned, the hauler receives a notification prompting them to open the app. The app runs in the background even while the driver uses other applications — music, navigation, or anything else on their phone.
Visible on the Dispatch Map
The moment a hauler accepts a load, their location appears on your live dispatch map alongside your company fleet. One view of every truck — owned and subcontracted.
Portal Visibility
Customers using the Dispatch360 customer portal can track subcontractor deliveries the same way they track company trucks — live GPS location, delivery status, and ETA. Full fleet visibility for your customers regardless of who is driving.
Role-Based Access
Third-party haulers access only what they need for their assigned load. Your full dispatch operation, customer data, pricing, and other fleet information remain private.
Automatic Trip Completion
When the delivery is complete, the app removes the hauler from the active system automatically. No manual offboarding, no cleanup required.
One Dispatch Board. Every Truck. Owned or Subcontracted.
Operations that use third-party haulers often manage two separate visibility problems — they can see their own trucks but not the subcontractors, or they rely on the hauler calling in updates manually. The result is a dispatch board that only shows part of the fleet and a customer portal that cannot account for every delivery in progress.
Dispatch360's third-party hauler integration closes that gap. Every truck assigned to a job — whether it is a company truck or a subcontractor — appears on the same map, feeds the same reporting, and shows up in the same customer portal. Your customers get complete visibility into their deliveries regardless of which truck is making the run. Your dispatchers manage one board, not two systems.
Third-Party Hauler Integration — Common Questions
Does the subcontractor driver need to purchase any hardware?
No. Third-party haulers use their own iOS or Android mobile phone. The Dispatch360 hauler app is the same platform company drivers use, configured with role-based access appropriate for a subcontractor. No dedicated tablet or vehicle hardware is required.
What happens if the driver is using another app on their phone?
The Dispatch360 hauler app continues running in the background while the driver uses other applications. When the trip is assigned and active, the app maintains its connection and location tracking regardless of what else the driver is doing on their device.
Can customers track subcontractor deliveries through the customer portal?
Yes. Customers using the Dispatch360 customer portal can see live GPS tracking and delivery status for every truck assigned to their job — including third-party haulers. From the customer's perspective, every delivery is visible the same way regardless of whether the truck is owned or subcontracted.
Works With
Related Features
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See How Subcontractor Tracking Works on a Demo.
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