OPERATIONAL INTELLIGENCE BUILT INTO DISPATCH360
Know How Your Fleet Performed. Plan What Comes Next.
Dispatch360 captures data at every stage of every delivery — from order entry to signed ticket. The reporting suite turns that data into answers your operations team can actually use. And the demand forecasting graph tells you how many trucks you need before the day gets away from you.
Every Status. Every Delivery. Every Driver. All of It Tracked.
Every time a driver moves through a delivery cycle status — Ticketed, Loading, Loaded, To Job, On Job, Start Pour, End Pour, Begin Wash, End Wash, To Plant, At Plant — Dispatch360 records it with a timestamp. Every GPS ping, every order change, every ticket generated, every customer signature captured. By the end of a shift, your operation has produced a complete, timestamped record of everything that happened across your entire fleet.
Most operations have this data but cannot easily access it. Dispatch360 makes it available through a reporting suite that does not require IT support or custom queries to use. Standard reports are pre-built for the most common operational needs. Custom reports can be built for anything specific to your operation. The data is there — the reports surface it in a format your management team can read and act on.
The audit trail goes deeper than delivery performance. Every change made to any order or customer account is logged by the authenticated user who made it, with a full timestamp. If something was changed — a quantity, a delivery time, a mix specification — the audit report tells you who changed it, what it was before, and what it is now. That level of accountability matters when a disputed delivery goes to a billing conversation.
What Dispatch360 Reports Cover.
Pre-built reports cover the most common operational needs out of the box. Every report can be filtered by driver, truck, customer, date range, or job site. Custom reports can be built for anything not covered by the standard set.
Delivery Audit Reports
Track every delivery from ticket to signed ePOD. See where loads were on time, where they were late, and exactly how long each stage of the delivery cycle took — by driver, truck, customer, or job site.
Misload & Discrepancy Tracking
Identify deliveries where what was loaded did not match what was ordered. The audit trail captures the full record so disputed loads can be resolved with data, not memory.
Status-to-Status Performance
How long did the driver sit at the job before starting the pour? How long did they spend at the slump rack after loading? Status-to-status timing reports surface exactly where time is being lost in the delivery cycle.
Driver Performance Reports
On-time delivery rates, time spent at each status, load counts per shift — by individual driver. Identify top performers and the ones who need coaching without relying on dispatcher memory.
Driving Behavior
Excessive speeding, rapid acceleration, hard braking — all tracked and reportable by driver. Standard compliance reporting for fleet safety programs and insurance documentation.
Idle Time & Stop Alerts
Is a loaded truck sitting idle? Did a driver make an unauthorized stop while carrying a load? Idle time and stop alert reports flag the activity so management can address it.
Route & Off-Route Reports
See the routes your drivers actually took versus the approved routes. Off-route movement is flagged automatically and reportable by driver, date, and job.
Out-of-State Fuel Mileage
Miles driven by state, reportable for IFTA fuel tax compliance. No manual mileage logs — the GPS data feeds the report automatically.
Complete Audit Trail
Every change to every order and customer account logged by authenticated user with a full timestamp. The definitive record for disputed deliveries, billing questions, and compliance reviews.
Need Something More Specific? Build It.
Not every operation needs the same reports. A multi-plant ready-mix producer needs different visibility than a single-plant aggregate operation. Dispatch360's custom report builder lets you define the data points, filters, date ranges, and groupings that matter to your specific operation.
Production reports by driver, customer, or truck. Delivery performance against schedule. Load counts by job site over a rolling period.
The Demand Graph. Know How Many Trucks You Need Before the Day Starts.
The demand forecasting graph in Dispatch360 calculates how many trucks your operation will need throughout the day based on your current load schedule. It takes into account load volume per truck, driving times to job sites, traffic conditions, pouring methods, and load times at the plant. The result is a visual graph that shows your truck demand over time so dispatchers can schedule proactively rather than reactively.
The demand graph can be calculated with or without hold quantities — so if you have loads on hold that may or may not run, you can see both scenarios side by side. It also supports date comparisons — view this week against last week, or any two date ranges you want to compare. That comparison view is particularly useful for planning around seasonal volume shifts or evaluating whether operational changes are having the expected effect on truck utilization.
The practical value is simple: a dispatcher who knows at 6 AM that they will need a peak of 14 trucks between 10 and 11:30 AM can schedule accordingly. A dispatcher who finds out at 10 AM is already behind. The demand graph moves that conversation from reactive to planned.
What the Demand Graph Factors In:
- Load volume per truck
- Driving times to job sites
- Traffic and travel conditions
- Pouring method per job
- Plant load times
- Hold quantities (optional — can be included or excluded)
- Week-over-week or custom date range comparisons
Reporting & Forecasting — Common Questions
What reports come standard in Dispatch360?
Standard reports include delivery audits, driver performance, status-to-status timing, driving behavior (speeding, hard braking, rapid acceleration), idle time, stop alerts, route and off-route reporting, out-of-state fuel mileage for IFTA compliance, and a complete order and account audit trail. Custom reports can be built for anything not covered by the standard set.
What is the demand graph in Dispatch360?
The demand graph is Dispatch360's forecasting tool. It calculates how many trucks your operation will need throughout the day based on scheduled load volume, truck capacity, driving times, traffic conditions, pouring methods, and plant load times. It can be run with or without hold quantities and supports week-over-week date comparisons so you can track trends over time.
Can reports be filtered by driver, truck, or customer?
Yes. Every standard report in Dispatch360 can be filtered by driver, truck, customer, date range, and job site. Custom reports support the same filter options plus any additional data points specific to your operation.
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Get a Custom Demo
See the Reporting Suite on a Live Demo.
We will walk you through delivery audits, driver KPIs, the demand forecasting graph, and custom report building — all configured around your fleet and your operation.
- No pressure. No generic pitch.
- See the actual platform — not a slide deck.
- Personalized to your fleet size and industry.
"A mature, cloud-based dispatch platform developed by industry veterans — an impressive platform that deserves serious attention."
— Concrete Products Magazine