LIVE VEHICLE VIDEO — AVAILABLE IN VISION & COMPLETE PACKAGES
See Every Truck. From the Same Screen Where You Dispatch It.
Video surveillance in Dispatch360 is not a separate application. It is built into the live map — the same screen where dispatchers manage orders, track GPS, and monitor delivery cycle statuses. One click on any truck brings up the live camera feed. No switching systems. No separate login.
Video Surveillance Built Into the Dispatch Map.
Most fleet video systems operate in a separate platform — a different login, a different screen, a different vendor. When a dispatcher needs to check on a truck, they stop managing the dispatch board, open the camera system, find the truck, and then come back. That context switch costs time and attention across a busy shift.
In Dispatch360, the camera system is built into the live GPS map. When a dispatcher wants a visual on a truck, they click it on the map and the live feed is right there. They never leave the dispatch screen. The camera and the dispatch data — GPS location, delivery cycle status, current order — are all visible in one place at the same time.
When combined with Dispatch360's GPS breadcrumb trail, the video system becomes a powerful accountability and investigation tool. Every GPS breadcrumb — every position the truck was recorded at — can be matched to the corresponding camera footage from that exact moment. If a question arises about where a truck was or what happened during a delivery, the answer is in the system. Pull the breadcrumb, pull the footage. Same timestamp, same record.
Purpose-Built Camera Hardware for Commercial Trucks
The camera system supports up to 8 HD cameras per vehicle in a custom multi-mount configuration. Whether your operation needs forward-facing only, a full 360-degree setup, interior cab coverage, forklift-mounted cameras, or a combination — the system accommodates it. Every camera in the configuration feeds into the same live view accessible from the dispatch map.
Recording begins the moment the ignition turns on — not when a trigger event occurs. That distinction matters more than it might seem. Triggered recording systems only capture footage when a defined event fires — a hard brake, an impact, a speed threshold. Everything that happens outside those triggers goes unrecorded. Always-on recording means the system captures continuously from ignition-on to ignition-off. If something happens that nobody anticipated — a near-miss, a road incident, an unexpected stop — the footage exists because the system was already recording.
In construction materials hauling, trucks get blamed for road incidents regularly. A loaded ready-mix truck or aggregate hauler is a large, visible target when something goes wrong on a highway or job site access road. Without footage, it is one person's word against another's. With always-on HD recording across up to 8 cameras, your operation has a continuous, complete record of exactly what happened — from every relevant angle — for every trip your trucks make.
What Fleet Video Surveillance Covers
Live Vehicle Camera Feeds
View live dashcam and 360° camera feeds from any truck directly from the Dispatch360 live map — no separate application, no separate login.
Remote DVR Playback
Access recorded footage from any vehicle remotely. Search by truck, date, and time to pull the exact recording you need without retrieving physical hardware from the truck.
GPS-Matched Footage
Every GPS breadcrumb in Dispatch360 corresponds to camera footage from that exact timestamp. Pull the location history and the matching video simultaneously.
Up to 8 HD Cameras Per Vehicle
Support for up to 8 HD cameras in a custom multi-mount configuration per truck. Forward-facing, 360-degree, interior cab, forklift-mounted, and side-view configurations all supported.
Always-On Recording From Ignition
Recording begins automatically when the ignition turns on — not just when a trigger event fires. Every trip is captured continuously from start to finish. If something happens that no trigger anticipated, the footage is already there.
Configurable Recording Triggers
In addition to always-on recording, configure triggers for specific events — impact, hard braking, speed thresholds — for flagged footage review and alerting.
Integrated Into the Dispatch Map
Camera feeds are accessible directly from the live GPS map — the same screen dispatchers already use. No context switching, no separate system, no second login.
Liability Protection
When a property damage claim or incident report comes in, the camera footage and GPS breadcrumb record provide the documentation.
More Than Cameras. A Complete Telematics and Quality Assurance Record.
When video surveillance is integrated with dispatch, GPS, and delivery cycle data, it becomes something more than a camera system. Every incident, every delivery, every route is documented simultaneously from multiple angles — GPS position, delivery status, and live video. That is a complete telematics record, not just footage.
For ready-mix operations, the camera system works alongside Dispatch360's eTicketing and drum sensor data to create a full quality assurance record for every delivery. Drum rotation data, water-add logs, digital ticket, and camera footage of the pour — all in one system. When a contractor disputes the quality of a delivery, that combination is a definitive response.
The hardware is built for the commercial vehicle environment. Support for up to 8 HD cameras per vehicle — including forklift-mounted cameras for block and precast operations — means the configuration can be tailored to the specific coverage needs of each truck type in your fleet. Not consumer dashcams. Purpose-built for commercial work.
Real Scenarios Where Fleet Video Surveillance Pays Off.
These are not edge cases. They are situations that happen to construction materials fleets regularly. In every one of them, the difference between a costly dispute and a clean resolution is documentation.
Road Incident
Loaded construction materials trucks are large, visible targets when something goes wrong on the road. Always-on recording across up to 8 cameras means your operation has a continuous record of every trip — even for incidents that no trigger event would have captured.
Concrete Quality Dispute
A contractor claims the slump was too thick or too thin at delivery. Dispatch360 already captures drum rotation data, water-add logs, and the digital ticket. Add camera footage of the pour itself and you have a complete, timestamped record of the concrete's condition at delivery. The dispute resolves with data, not argument.
Property Damage Claim
A homeowner or contractor claims a truck caused damage on the job site or during approach. Camera footage shows exactly what happened — where the truck went, what it did, and what the site conditions were at the time. Without footage, it is your driver's word against the claimant's.
Material Damage on Delivery
A customer claims blocks, materials, or a load arrived damaged. Camera footage from truck-mounted and forklift-mounted cameras shows the condition of the materials at the time of delivery — before they were touched by anyone on site.
Delivery Dispute
A customer claims they never received their delivery. GPS tracking shows exactly where the truck went and when. Camera footage confirms what happened at the delivery location.
Driver Accountability
Investigate, confirm, and correct without a lengthy dispute. Dispatchers can check on any truck from the live map at any time. Knowing the cameras are active and integrated with GPS is a meaningful accountability signal for drivers across every shift.
Insurance Premium Reduction
A documented camera system with GPS integration demonstrates active risk management to your commercial fleet insurer. Many carriers recognize fleet camera and telematics systems as liability-reduction tools. The conversation with your insurance company is worth having.
Safety Incident Documentation
In the event of a driver safety incident, always-on recording combined with GPS breadcrumbs provides a complete record of the moments before, during, and after the event — without relying on trigger-based capture that may have missed critical context.
Optional AI Safety Features
AI safety equipment is available as an optional add-on for operations that want an additional layer of driver monitoring and safety alerting. Ask about AI safety options on your demo call.
Available in Vision & Complete Packages
Fleet video surveillance is included in the Dispatch360 Vision package and the Complete package. If you are currently on the Standard or Connect package and want to add video surveillance, contact our team to discuss upgrading.
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See Live Fleet Video Integrated With Dispatch on a Demo.
We will show you how camera feeds pull up directly from the dispatch map, how GPS breadcrumbs match to footage, and what the full telematics and quality assurance record looks like for your fleet.
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"A mature, cloud-based dispatch platform developed by industry veterans — an impressive platform that deserves serious attention."
— Concrete Products Magazine