PAYMENT PROCESSING BUILT INTO DISPATCH360
Take Credit Card Payment at Order Entry. No Terminal. No Separate App.
Before Dispatch360: a customer calls to place an order. The dispatcher takes the details, confirms the delivery, and hangs up. Then someone else handles the payment — a separate call, a separate system, a separate step. Or the driver collects cash on delivery with no reliable record in the dispatch system.
After Dispatch360: payment is handled at the point of order entry in Dispatch360. If a customer wants to pay over the phone while placing the order, the dispatcher takes it right there. COD remains an option for customers who prefer it. But the headline feature is this — the dispatcher takes the credit card payment right there during order entry, processed through the Basys integration built into Dispatch360, without switching to a separate terminal, a separate app, or a separate screen.
Payment Collected Where the Order Lives.
When a dispatcher enters an order, they can collect payment from the customer on the same call — card over the phone, processed immediately through the Basys integration built into Dispatch360. The payment is tied to the order record from the moment it is created.
For operations that run cash on delivery, the driver collects payment at the job site and the transaction is processed through the platform. No cash changing hands with no record. No driver writing down card numbers. The payment flows through the Basys system and ties back to the delivery in Dispatch360 automatically.
For orders that are prepaid or handled on account, those workflows are supported too. The point is that payment — however your operation handles it — lives in the same system as the order, the ticket, and the delivery record. One platform. No reconciliation across separate systems.
What Payment Processing Looks Like in Dispatch360.
Phone Payment at Order Entry
The dispatcher takes the customer's order and processes their credit card payment on the same call — all inside Dispatch360. No switching to a payment terminal. No separate app. No second screen. Order entry and payment happen in one place.
Cash on Delivery
For COD orders, payment is collected at the job site at delivery. The transaction is processed through the platform and tied to the delivery record automatically.
Payment Tied to the Order Record
Every payment is linked to its corresponding order in Dispatch360 — not stored in a separate system. The dispatcher, the driver, and the accounting team all see the same record.
Powered by Basys Processing
Payment processing is handled through Dispatch360's integration with Basys Processing — a trusted payment technology partner with industry-leading customer satisfaction and human-first support.
No Separate Payment System
Eliminates the need to maintain a separate payment platform alongside your dispatch software. Payment lives where the order lives — in Dispatch360.
Clean Transaction Records
Every payment transaction is documented alongside the order it belongs to — reducing reconciliation time and giving your accounting team a clear, accurate record for every delivery.
Powered by Basys Processing
Dispatch360's payment processing is built on our partnership with Basys Processing — a payment technology company known for purpose-built software integrations, transparent pricing, and human-first support. Basys answers calls in three rings or less and maintains an industry-leading satisfaction record with clients. When payment processing is part of your dispatch operation, you want a partner that takes it as seriously as you do.
Basys Processing →Works With
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See Payment Processing in Action.
Take credit card payment at order entry inside Dispatch360 — no terminal, no separate app. Powered by Basys Processing.
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"Dispatch360 is the only platform we've seen purpose-built for construction materials fleets — not retrofitted from a generic logistics tool."
— Industry Review